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Frequently Asked Questions:
What is the lead-time on your products?
Typically it's 1-4 weeks. The Mod Office will notify you immediately if your item(s) are subject to longer lead times to the email* address you have provided on your order(s).
How does The Mod Office ship its products?
Fed Ex and UPS for most office chairs and smaller items.
Trucking carrier for larger items such as desks, tables, and multiple item orders.
The Mod Office will email* a Ship Notification once your item(s) have shipped, along with Tracking #'s and delivery information on how the item(s) have been shipped.
*Please add firstname.lastname@example.org to your address book to ensure you receive emails regarding your order(s).
What types of payments do you accept?
Looking for further information on a particular item such as quantity discounts? Measurement details or material samples? Verify stock before placing your order?
Please fill out the convenient Inquiry Form below for a prompt response during business hours, and include the following information:
Call: 1-866-971-2105, M-F 9am-5pm PSTIf you are unable to find an answer to your question(s) in our FAQs section, please fill out the Inquiry Form below.
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